Here at Accalia we understand that every body is different and every menstrual cycle is too. When choosing and testing Accalia products for menstruation we can guide you based on our technical knowledge of the product, however, please keep in mind that your personal preferences, flow rate and volume are big factors as to how these products will work for you during your cycle. We would suggest testing your Accalia products at home before venturing out in your best pair of light coloured pants!

It really is simple, rinse them under cold water once removed. Then when you are ready to wash, stick them in a delicates bag and wash them with your regular load.
We suggest you use the sunshine to dry the underwear. The UV will help to sterilise and kill any residual bacteria and odours.
You can use a dryer on low heat if you prefer. Be sure to keep the washing and drying temperature under 80℃ and don’t use any fabric softener or bleach on them!

That's a great question, and one with an easy answer... Try one of our trial packs! This way you get a taste of the full range of underwear, at an AWESOME price AND can get a kick start on what is going to work for you.

If you spend a lot of time in the water or just simply couldn't go to a pad or undies, then the cup might be the best option for you, we would still suggest grabbing a pair of Undies as back up while you get the hang of the cup.

Accalia by Conni is from size 6 to size 26.

Aliya underwear are one of a kind, there is nothing else like it on the market!
The magic of Aliya is a hidden “bridge” inside the gusset, the bridge is designed to discreetly secure pad wings, while the underwear offers back up leakproof technology for any leaks you may experience from the edges of your pad.
Say hello to Aliya and goodbye to chafing from pad wings and leaks on your undies.

They sure are. You will need to purchase through our Conni web page: https://shop.conni.com.au/ndis

With any menstrual product, there is never any guarantee you won't leak. There are many things to factor in... wear time, personal preference, flow rate and volume all vary from person to person and we can't control this. What we can control is the technology of the product!

We have developed and improved our Conni micro terry gusset over a number of years and implemented it into our Accalia range. We know it works, really well! So it is just a matter of choosing the right solution for you. Our great range of products offers a few different solutions for you to try and we think you will be pretty stoked with the result. If you are really worried, test them out at home before venturing out in your best pair of light coloured pants!

Reusable menstrual products are simply a menstrual product that is washed and reused, rather than a single-use disposable one.

Accalia washable sanitary products are much healthier for your body, you can rest assured you won't have any harmful chemicals against your skin. Not only will your body thank you, but the environment and planet will also, disposable sanitary products can take hundreds of years to break down in landfill.

Plus, using a reusable menstrual product also means less spending on disposables during the year when on your period. It is an all-round win!

While the Accalia range serves the same purpose as the single-use products, it is much healthier for your body, vastly reduces your waste and is a much more environmentally friendly option.

A great little instructional leaflet is included with your Accalia cup.
Your Accalia Cup is designed to be worn internally and capture blood, not absorb it.
It can be worn for up to 8 hours at a time, however, your Accalia cup may need to be emptied more frequently depending on your menstrual flow.
Accalia Cup’s are made of medical-grade silicone. It is important to maintain good hygiene and sterilize your Accalia Cup after each cycle.

To insert your Accalia Cup

1. Ensure your Accalia Cup is sterilized and thoroughly wash your hands.
2. Fold your Accalia Cup by flattening it then folding it in half.
3. Relax and insert the Accalia Cup into your Vagina. Your cervix should be above the menstrual cup opening.
4. Twist the cup slightly to ensure it pops open.
5. Run your finger around the edge and give the base a slight tug to ensure it is sealed in place. 

Removing your Accalia Cup

1. Thoroughly wash your hands.
2. Pull the stem gently until you can reach the base of the cup.
3. Pinch down on the base of your Accalia Cup to release the seal and pull down to remove the cup.
4. Once removed, empty the contents into the toilet or sink and rinse the cup in cold water.

You can leave it up to 8 hours between emptying your Accalia Cup. If you have a heavier flow you may want to empty your cup more frequently. 

We suggest taking a water bottle with you. Tip the fluid into the toilet, rinse your cup and hand with the water bottle and pop the cup back in and off you go.

Your Accalia Cup is not supplied in a sterile state and must be sterilised before use and at the end of each cycle.

To sterilise your Accalia Cup - Fill a pot with water so there is sufficient water to cover the menstrual cup, bring the water to the boil. Place your Accalia cup in the water for 3-5 minutes. Do not leave the pot unattended or allow the pot to boil dry. Air dry your Accalia Cup, preferably in the sun as this will offer UV sterilisation also.

During your cycle wash your cup under cold water each time you empty it. Do not use an oil-based soap on your Accalia Cup.

HINT: Using cold water for initial rinsing will help prevent staining and odours.

How do I sterilise my cup if I am away from home?

If you’re in a situation where you can’t sterilise your Accalia Cup in a pot of water there are some other options you can try; these options are not recommended as the way to sterilise your cup each time:

• Rinse Accalia cup and place in a cup of boiling water for 3 minutes
• Use an antibacterial sterilising solution per the instructions, ensure it is suitable for use on silicon products.

When using a menstrual cup it is common to experience staining and or odours. If you are experiencing staining or odours on your Accalia cup try soaking it in a 50/50 vinegar and water solution for one hour. Sterilise your cup after soaking and leave in the sun to dry.

There are many reasons this may be happening, don’t panic, we will run through some possibilities below. Until you get the leaks under control we suggest wearing a pair of Accalia Underwear or an Accalia Menstrual Pad with your cup.

Residual Blood - When you insert your Accalia Cup there will be some residual blood in the vagina, you may be able to wipe this away, otherwise pop on your favourite pair of Accalia underwear or use an Accalia Menstrual Pad to catch the residual blood.

Not sealed or Cup not opened - When you insert your Accalia Cup you need to ensure it is fully opened, below your cervix and sealed in place. To test the cup is open run a finger around the edge then give a little tug on the base to make sure it is sealed in place, it won’t be easy to move down if it is sealed correctly.

Position - Your cervix should be above the menstrual cup opening. Sometimes your Accalia cup can slide up beside your cervix, remove and re-insert it in the correct position below the cervix if this happens.

Size - Perhaps your cup isn’t quite the right fit, everyone has a different shaped anatomy. A general rule of thumb, the S cup for women who are less than 25 years and have not given birth. For all other women, we recommend the L cup.

Empty the cup more often - If you are finding your Accalia cup is leaking after a few hours (or more) of use, perhaps you need to empty your cup more frequently

Yes! Accalia Cups create a seal once inserted correctly so you can rest assured that you won’t have a shark sniffing you out in the ocean.

Yes, if your cervix typically sits low then you may need to. Make sure you don’t cut it too high and end up with a hole in the base of your cup.

No, we advise you take your Accalia cup out first.

Provided your Accalia cup is well looked after it will last for approximately 10 years. If you currently use the S cup and have a vaginal childbirth you may need to go to the L cup.

No, you can’t “lose” your Accalia cup in your vagina. Your vagina has a dead end to it (your cervix). If you can’t find the stem to your cup, relax, the tenser you are the harder it will be to find it. Sit down on the toilet and bare down with your pelvic floor muscles. You may find that you need to give yourself a half-hour break then try again.